Author: Kevin Tao

  • Word of Mouth Marketing: A Founder’s Guide to Real Growth

    You probably know the moment. A customer buys, likes the product, says thanks, and then nothing happens. No friend text. No review. No intro. In a small founder group I've seen that stall happen after a strong launch, a good first order, even a happy delivery. The product was fine. The customer was happy. The…

  • Content Marketing for Brands: A Founder-First Playbook

    You know the feeling. You've got a product, a logo, maybe a few sales, and a content calendar that's either a ghost town or a pile of posts no one read. You keep thinking you should publish more, but more what, and for whom? That's where most brands get stuck, because they treat content like…

  • Model of Distribution Explained for New Founders

    You can have a product people like and still feel stuck. The box is packed, the samples look good, and the first buyers are asking for it, but you still need a real path from your hands to theirs. That path is your model of distribution, and if you're building in Chicago or anywhere in…

  • What Is Brand Loyalty and How to Build It

    Most advice about brand loyalty gets the first half wrong. It treats loyalty like a synonym for repeat buying, then stops there. That's a mistake, because a customer can buy again from habit, convenience, or a discount and still leave the second a better offer shows up. If you run an ecommerce brand, you feel…

  • 10 Problem Solving Methods for Scrappy Founders

    Stop guessing, start solving. You're staring at a mess on your screen, your inbox is full, cash feels tight, and the thing that broke this morning is blocking everything else. I've lived that founder panic. The fix is to stop treating every problem like a fire and start using the right problem solving methods. I'm…

  • How to Build Manufacturing Partnerships That Actually Scale

    You're probably at the stage where the first production run looks simple on paper and messy in real life. The sample looked clean. The buyer wants a date. Your cash is tied up in inventory. The factory wants a bigger order than you want to place. That's where manufacturing partnerships stop being a sourcing task…

  • Private Labeling Amazon: A Founder’s Playbook for 2026

    You're probably sitting on the same question most first-time founders ask after a few ugly months of product research, sample orders, and Amazon ad screenshots that look like a bar tab. Is private labeling Amazon still worth it, or is it just a faster way to light cash on fire? My blunt answer is this.…

  • Customer Feedback Collection: A Founder’s Playbook

    You can ship a feature, watch it flop, and still miss the true reason if all you collect is a pile of polite survey scores. I've done that more than once. The fix came from a single blunt customer interview, the kind where someone tells you what they did, not what you hoped they felt.…

  • Accounting Software for Ecommerce: A 2026 Guide

    If you're staring at a Shopify payout that doesn't match your bank deposit, you already know the problem. The sale happened, the money landed, and the numbers still don't tie out. That's where most ecommerce books go sideways, because the issue isn't just bookkeeping. It's payout reconciliation, fee transparency, and clean handoff between your store,…