Product-market fit. We all chase it, but what is it, really? It’s not just a metric on a dashboard. It's that magic moment when your product starts pulling customers in, almost by itself. I always feel the shift is like going from pushing a boulder uphill to chasing it down a mountain.
Think of it like a key finally turning in a stubborn lock. Suddenly, everything just works. The market gets what you do. Users tell their friends. Growth feels organic, not forced. You stop begging people to try your product and start struggling to keep up with demand. It's when your customers become your best salespeople, and your churn rate drops because leaving your product feels like a downgrade. This isn't just a founder's fantasy; it’s a tangible state for a business.
In this guide, I'm not going to bore you with dry theory. We’re going to dive deep into eight real-world product market fit examples, from SaaS giants like Slack to disruptive brands like Warby Parker. I'll break down exactly how they found it, the signals they saw, and the honest lessons you can apply to your own venture. My goal is to give you a practical playbook you can use right now, especially if you're building your dream here in Chicago or anywhere in the Midwest. Let's get to it.
1. Slack: Finding Product-Market Fit Through Internal Tool Transformation
Imagine you're building a video game, but the chat tool you create for your team is so good it becomes the real business. That’s the story behind Slack. Co-founder Stewart Butterfield and his team were working on a game called Glitch. While Glitch failed, the internal communication tool they built was a masterpiece.
They realized the tool itself solved a massive problem for modern teams: messy communication scattered across emails, texts, and various apps. This accidental discovery is one of the most powerful product-market fit examples because it shows you need to recognize value where you might not expect it. The team pivoted, polished their internal tool, and launched it as Slack.
Strategic Analysis: The Accidental Pivot
Slack's path to product-market fit wasn't a straight line; it was a pivot born from necessity. The team validated the product on themselves first, a concept I call "dogfooding." They loved it, which was the first signal.
When they launched a preview release, the numbers confirmed their gut feeling. Within the first year, Slack exploded to 15,000 daily active users and hit $2.3 million in annual recurring revenue (ARR). This wasn't just user growth; it was paying user growth, the ultimate validation you've built something people truly value.
Key Insight: Stewart Butterfield famously said, "We weren’t trying to build a chat application. We were trying to build a system for organizational transformation." They sold a vision, not just a feature. This elevated their product from a simple chat app to an essential business utility.
Actionable Takeaways for Midwest Founders
How can you apply Slack's lessons to your own venture, whether you're building in Chicago, Columbus, or Detroit?
- Pay Attention to Your "Internal Tools": What solutions are you building just to make your own life easier? Sometimes, your most valuable product is the one you create to solve your own nagging problems.
- Test Willingness to Pay Early: Slack’s immediate ARR growth was a critical signal. Don't be afraid to ask for money. Use a freemium model or early-adopter pricing to see if your solution is a "nice-to-have" or a "must-have."
- Embrace the Pivot: Your first idea might not be your best one. If the data and user feedback point to a stronger market for something else you've built, have the courage to follow that path. It’s better to pivot to a hungry market than force-feed a market that isn't interested.
2. Airbnb: PMF Through Obsessive Customer Empathy and Iteration
What if the key to product-market fit wasn't in your data dashboards but inside your customers' homes? For Airbnb, the journey took over 1,000 days. Their breakthrough came from doing things that famously "don't scale." Instead of chasing metrics, co-founders Brian Chesky and Joe Gebbia flew to New York City, their biggest market, and personally met with their hosts.
They realized the listings with amateur photos were performing poorly. Their solution was simple and unscalable: they rented a camera and went door-to-door, taking professional photos of their hosts' apartments themselves. The result? An immediate 2x to 3x increase in weekly revenue in that market. This hands-on, obsessive focus on the user experience is one of the most powerful product-market fit examples, proving that deep customer understanding trumps scalable tactics in the early days.

Strategic Analysis: The Unscalable Path to Trust
Airbnb’s path to product-market fit was paved with unglamorous, manual work. By staying with their hosts and taking photos, the founders weren't just fixing a listing problem; they were building trust and gathering priceless feedback. They uncovered deep user anxieties about safety and cleanliness that no survey could ever reveal.
This direct interaction allowed them to build a product that addressed core emotional needs, not just functional ones. They learned that quality and trust were far more important than the sheer quantity of listings. This created a virtuous cycle: high-quality listings attracted better guests, who left positive reviews, which attracted more high-quality hosts. That was the flywheel that unlocked their growth.
Key Insight: Paul Graham of Y Combinator famously advised the founders to "do things that don't scale." By physically going to their users, Airbnb showed me that solving the core problem for 100 passionate customers is more valuable than building a mediocre solution for 10,000 indifferent ones.
Actionable Takeaways for Midwest Founders
Whether you're starting up in Milwaukee, Indianapolis, or Minneapolis, you can apply Airbnb's customer-obsessed lessons to your own venture.
- Go to the "Gemba": This is a Japanese term meaning "the real place." Don't hide behind analytics. Go where your customers actually use your product. Watch them, talk to them, and experience their frustrations firsthand.
- Do Unglamorous Work: Is there a manual, tedious task you could do for your first 100 customers that would create a "magical" experience? For Airbnb, it was photography. For you, it might be manual onboarding. This is a core concept when you learn how to validate your business idea properly.
- Prioritize Quality Over Quantity: In the early stages, it’s better to have a small group of superfans than a large group of lukewarm users. Focus on creating an incredible experience for your initial cohort. They will become your best marketers.
3. Dollar Shave Club: PMF Through Audience Understanding and Positioning
What if you could build a billion-dollar company by selling a simple commodity like razors? Dollar Shave Club (DSC) did just that by perfectly understanding an ignored audience and speaking directly to their frustrations. Founder Michael Dubin saw that giants like Gillette dominated the men’s grooming market with expensive, over-engineered razors. He bet that men were tired of the high prices and the hassle.

DSC’s product wasn't a revolutionary razor; it was a revolutionary brand experience. Dubin positioned his company as the witty, no-nonsense alternative. He validated this hypothesis with a now-legendary YouTube video that cost just $4,500 to produce. The video went viral, and the company received 66,000 signups in the first 48 hours. This immediate, overwhelming response was an undeniable signal of product-market fit.
Strategic Analysis: The Viral Validation
Dollar Shave Club’s path to product-market fit wasn't about complex tech but about a deep connection with a specific customer. That viral video wasn't just a funny ad; it was a manifesto for their target audience. It openly mocked the industry leader, voiced the customer's pain points, and offered a simple, affordable solution.
The incredible signup velocity proved that a massive, underserved market was ready for a change. Within 18 months, DSC had 350,000 paying monthly subscribers. This explosive growth showed me that their positioning and brand voice were just as important as the product itself. They had successfully identified their "enemy" and rallied a community around their cause.
Key Insight: Michael Dubin understood that his company wasn't just selling razors; it was selling convenience, identity, and a sense of belonging to a clever club. He famously said, "Our blades are f**king great," a line that perfectly captured the brand’s authentic, direct-to-consumer voice.
Actionable Takeaways for Midwest Founders
You don't need a huge marketing budget to make a splash in Chicago or Indianapolis. DSC's strategy offers powerful lessons on how you can use positioning and content to win.
- Find Your "Goliath": Every market has a dominant player or an accepted way of doing things that frustrates customers. Identify that "enemy" and position your startup as the smarter, simpler alternative. This is one of the most powerful examples of product differentiation you can leverage.
- Speak Your Customer's Language: Your brand voice should resonate deeply with your target audience. Are they formal or casual? Sarcastic or sincere? DSC won by being irreverent and relatable, making customers feel like they were in on a joke.
- One Great Piece of Content Can Be Everything: Instead of spreading your efforts thin, focus on creating one high-impact piece of content that tells your story authentically. A single video or blog post that truly connects can validate your entire business model faster than months of smaller tests.
4. Warby Parker: PMF Through Problem-Solution Fit Clarity
What if you could pinpoint a huge, overpriced market and build a brand that people loved for making it fair? That’s exactly what Warby Parker did for the eyeglass industry. The founders saw a crystal-clear problem: eyeglasses were absurdly expensive because a single company, Luxottica, controlled most of the major brands and created a monopoly.
They built a direct-to-consumer model, cutting out the middleman to offer stylish glasses for a fraction of the price. But their true genius was solving the single biggest barrier to buying glasses online: not being able to try them on. Their Home Try-On program was a game-changer, making the customer experience completely risk-free. The market's response was overwhelming, providing one of the clearest product-market fit examples before they even launched.
Strategic Analysis: Solving the Core Friction Point
Warby Parker’s path to product-market fit was a masterclass in pre-launch validation. Before building a complex inventory system, they tested the core idea. The result? A waitlist of over 20,000 eager customers, signaling massive pent-up demand.
This wasn't just a sign of interest; it powerfully indicated their problem-solution hypothesis was correct. The Home Try-On program wasn't just a feature; it was the mechanism that unlocked the entire market. It directly addressed the customer's primary fear, turning a high-consideration online purchase into a delightful, no-brainer experience. I realized they didn't just sell glasses; they sold trust and convenience.
Key Insight: Co-founder Neil Blumenthal highlighted their focus, stating, "For us, the number one reason that people weren't buying glasses online was that they couldn't try them on." They didn't get distracted by a dozen features; they solved the one thing that truly mattered to their target customer.
Actionable Takeaways for Midwest Founders
Whether you're building a D2C brand in Milwaukee or a SaaS tool in Indianapolis, you can apply Warby Parker's focused strategy.
- Identify the #1 Purchase Barrier: What is the single biggest fear or point of friction stopping someone from buying your product? Don’t guess. Talk to potential customers and find out. Then, build your core experience around eliminating that specific barrier.
- Validate Demand Before You Build: Use a waitlist or a simple landing page to gauge interest. A long waitlist is a powerful signal of product-market fit. This is a core component of a well-designed product MVP example.
- Turn a Feature into a Signature Experience: Warby Parker's Home Try-On isn't just a feature; it's central to their brand identity. Think about how you can create a unique, memorable experience that not only solves a problem but also becomes a powerful marketing tool in itself.
5. Superhuman: PMF Through Founder Obsession and Specific Use Case Focus
Can you build a billion-dollar company by charging $30 a month for an email client? Yes, but only if you are obsessively focused on the right user. That’s the story of Superhuman, an email service built not for everyone, but for a very specific persona: the overwhelmed professional drowning in hundreds of emails every single day.
Founder Rahul Vohra didn’t stumble upon product-market fit. He engineered it. Instead of casting a wide net, he went deep, conducting over 100 one-on-one interviews with early users to pinpoint the exact "aha moment." He discovered that for email power users, speed wasn't just a feature; it was a lifeline. By building the fastest email experience in the world, Superhuman created a solution so valuable that its target audience was more than willing to pay a premium.
Strategic Analysis: Engineering Product-Market Fit
Superhuman's approach was methodical and metric-driven, a powerful contrast to the "stumble upon it" stories. Vohra famously created a simple survey to measure PMF, asking users how they would feel if they could no longer use Superhuman. He aimed for a benchmark where at least 40% of users would be "very disappointed," a clear signal of a must-have product.
This wasn't just about collecting data; it was about acting on it. He segmented feedback, focusing only on the users who loved the product to understand what made it indispensable. He then used their insights to double down on core features like keyboard shortcuts and lightning-fast speed, while largely ignoring requests from users who weren't in the target demographic. This disciplined focus is what turned Superhuman from a good idea into an essential tool for its niche.
Key Insight: Rahul Vohra's framework treated product-market fit not as a magical event, but as a process to be managed and optimized. He said, "You can measure product-market fit. And when you can measure it, you can systematically improve it."
Actionable Takeaways for Midwest Founders
Whether you're in Des Moines or Indianapolis, you can engineer your own path to PMF using Superhuman's playbook.
- Define Your User With Extreme Specificity: Who is your product really for? Don't say "small businesses." Say "plumbers in the Chicago suburbs with 3-5 employees who struggle with scheduling." The more specific you are, the easier it is to solve their exact pain points.
- Create a PMF Metric: Don't rely on gut feelings. Use a simple survey like Superhuman's ("How would you feel if you could no longer use our product?") to create a quantifiable score. Set a goal and work tirelessly to hit it.
- Double Down on What "Lover Users" Love: When you analyze feedback, ignore the skeptics and focus on what your most passionate users value. Their "must-have" features are your roadmap to a stronger product. Their passion is what will drive word-of-mouth growth.
6. Notion: PMF Through Creator Community and Flexible Product Architecture
Imagine a set of LEGO bricks for your digital life. Instead of giving you a pre-built car, Notion gives you the wheels, the blocks, and the engine, letting you build anything from a grocery list to a complex CRM. This flexibility is the core of Notion’s success and a powerful lesson in product-market fit.
Rather than taking on Microsoft Office or Google Docs head-on, Notion positioned itself as an "all-in-one workspace." It provided a modular platform that could become whatever you needed it to be: a note-taker, a project manager, a personal wiki, or a database. This adaptability attracted a diverse user base, but its true genius was empowering you to build and share your creations, turning customers into a hyper-effective marketing engine.
Strategic Analysis: The Community as the Product
Notion's path to product-market fit was built on a virtuous cycle of user creation and adoption. They didn't just build a tool; they cultivated an ecosystem. By offering a robust free tier, they attracted millions of students, writers, and solopreneurs who became product evangelists.
These power users started creating and sharing custom templates, turning Notion into a solution for countless niche problems the company never could have addressed on its own. The community generated over 100,000 templates, providing immense value and social proof. This user-generated content drove viral, word-of-mouth growth that organic marketing alone could never achieve. The willingness of users to upgrade to paid team plans validated the model, proving that deep engagement in a free product converts to revenue.
Key Insight: Ivan Zhao, Notion’s founder, focused on building a tool that was both simple enough for a note-taker and powerful enough for an engineer. This "low floor, high ceiling" approach is crucial. Notion didn't sell a single solution; it sold infinite solutions, customized and distributed by its own user community.
Actionable Takeaways for Midwest Founders
From Indianapolis to Milwaukee, here’s how you can apply Notion's community-first strategy to find your own product-market fit.
- Build a Platform, Not Just a Feature: Instead of solving one specific problem, can you create a flexible toolset that allows your users to solve their own unique problems? This approach creates a much stickier product that adapts as your customers' needs evolve.
- Invest in Your Community Early: Your first 100 passionate users are more valuable than 10,000 lukewarm ones. Empower them with tools to create, share, and become leaders. A community of creators will become your most effective and authentic marketing team.
- Make Your Free Tier a Gateway, Not a Wall: Your free offering should be powerful enough for users to fall in love with the product and become advocates. The goal is to demonstrate so much value that upgrading for team features becomes an obvious next step.
7. Shopify: PMF Through Platform Positioning and Merchant Pain Point Obsession
What if you just wanted to sell your own products online, on your own terms, without being another nameless seller on a massive marketplace like Amazon? That was the exact problem Tobi Lütke and his co-founders faced when they tried to launch an online snowboard shop. They couldn’t find a simple, powerful e-commerce tool that fit their needs, so they built their own.
That custom-built solution became Shopify. They discovered an enormous, underserved market of entrepreneurs who wanted to build a brand and own their customer relationships, not just list products. Shopify’s product-market fit came from obsessing over the specific pain points of these independent merchants, from website design to payment processing. They weren't just selling software; they were selling independence.
Strategic Analysis: The "Scratch Your Own Itch" Platform
Shopify is a classic example of achieving product-market fit by solving your own problem first. By building the platform they needed to sell snowboards, they intimately understood every friction point a small merchant would face. This real-world "dogfooding" wasn't a test; it was a core business function that directly informed product development.
Their growth wasn't just about features; it was about community. Early on, merchant testimonials and word-of-mouth became their most powerful marketing tools. When the platform's app ecosystem launched, it allowed Shopify to keep its core product simple while letting merchants add complex functionality as needed. This platform strategy created immense value and stickiness, cementing its market leadership.
Key Insight: Tobi Lütke didn't set out to build a billion-dollar SaaS company. He said, "I was trying to build a snowboard company. The snowboard company didn’t work out, but the software that I wrote for it became Shopify." The most authentic products solve real, deeply felt problems.
Actionable Takeaways for Midwest Founders
Whether you're building a brand in Detroit or a SaaS tool in Chicago, Shopify's journey offers a powerful roadmap.
- Solve Your Own Problem: The best startup ideas often come from a personal pain point. Are you hacking together spreadsheets or custom scripts to manage something? That could be your Shopify. Using your own product makes you the most demanding and insightful customer.
- Empower, Don't Compete: Shopify succeeded by empowering merchants, not by competing with them. How can you position your product as a platform for your customers' success? This builds a loyal community that advocates for you.
- Build an Ecosystem, Not Just a Product: You don't have to build every feature yourself. Focus on a simple, powerful core experience and allow for extensions through APIs or integrations. This creates a flexible solution that can grow with your customers' needs.
8. Stripe: PMF Through Developer Experience and Removing Friction
What if accepting money online was as easy as embedding a YouTube video? For years, it was a nightmare of legacy bank systems and complex APIs. Brothers Patrick and John Collison, both developers, felt this pain acutely. They saw that the real customer wasn't the business owner signing the contract, but the developer tasked with making the payment system actually work.
Stripe’s entire approach was built on this insight. Instead of making you fight through weeks of paperwork and clunky integrations, they offered a clean, API-first solution. Developers could integrate a fully functioning payment system with just seven lines of code. This fanatical focus on the developer experience is one of the most powerful product-market fit examples, demonstrating how solving a technical bottleneck can unlock a massive market.
Strategic Analysis: The Developer-First Obsession
Stripe didn't just build a better product; they built a better experience for a specific, influential user. By treating developers as first-class citizens, they turned their core users into their most passionate evangelists. The product spread like wildfire through developer communities and startup incubators like Y Combinator, where speed and efficiency are paramount.
The proof of their fit was in the adoption rate. Startups chose Stripe by default because it saved them their most valuable resource: engineering time. This wasn't just about a good API; it was about amazing documentation, transparent pricing, and a product that simply worked. The friction was so low that trying it was easier than researching alternatives.
Key Insight: The Collison brothers understood that in the new internet economy, developers weren't just implementers; they were decision-makers. By winning the hearts and minds of engineers, they bypassed the traditional sales process entirely and became the de facto infrastructure for online businesses.
Actionable Takeaways for Midwest Founders
Whether you're building a SaaS in Indianapolis or an e-commerce platform in Milwaukee, Stripe's developer-centric model holds powerful lessons.
- Identify Your True User: Who really uses your product day-to-day? Is it the CEO who signs the check or the marketing manager who lives in your dashboard? In Stripe's case, it was the developer. Build for the person whose hands are on the keyboard.
- Make "Hello, World" Instant: How quickly can a new user get their first win with your product? Stripe's "seven lines of code" is the gold standard. Reduce the time-to-value to minutes, not days, and you'll create an unforgettable first impression.
- Invest in Documentation as a Product: Don't treat your docs as an afterthought. Stripe's documentation is legendary because it’s clear, searchable, and filled with examples. Great documentation empowers users to succeed without ever needing to contact support, which builds trust and scales your business.
8 Paths to Product–Market Fit
| Company | Implementation Complexity 🔄 | Resources & Time ⚡ | Expected Outcomes ⭐📊 | Ideal Use Cases 💡 | Key Advantages ⭐ |
|---|---|---|---|---|---|
| Slack: Finding PMF Through Internal Tool Transformation | Moderate — full business pivot and productization of internal tool | ~2 years to pivot decision; moderate dev & GTM; freemium revenue uncertainty | 15k DAU & $2.3M ARR year one; strong retention → scalable growth 📊 | Internal tools that solve broad team problems; B2B SaaS launches | Rapid organic adoption via freemium; clear PMF from real use |
| Airbnb: PMF Through Obsessive Customer Empathy and Iteration | High — hands‑on founder work, iterative UX fixes and quality focus | ~1,000+ days of founder time; capital for experiments and high‑touch service | 2x bookings from photo fixes; trust-driven retention and sustainable PMF 📊 | Marketplaces needing trust/quality; two‑sided platforms | Deep customer empathy; superior experience; strong advocacy |
| Dollar Shave Club: PMF Through Audience Understanding and Positioning | Low–Moderate — strong positioning + viral content; fulfillment ops required | Instant validation (viral video); capital for inventory/fulfillment ⚡ | 66k signups in 48h; rapid subscriber growth and recurring revenue 📊 | DTC consumer brands targeting underserved niches; subscription launches | Low CAC via viral creative; authentic brand voice; subscription predictability |
| Warby Parker: PMF Through Problem‑Solution Fit Clarity | Moderate — operational complexity (home try‑on, supply chain, regs) | Pre‑launch validation (20k waitlist); inventory and logistics investment | 20k+ waitlist; 50k+ pairs shipped year one; strong unit economics 📊 | Products with high purchase friction; price‑disruption opportunities | Clear quantifiable problem; differentiated low‑risk trial (home try‑on) |
| Superhuman: PMF Through Founder Obsession and Specific Use Case Focus | High — deep user research, niche feature set, ongoing AI work | 100+ interviews; focused engineering; premium pricing ($30/mo) ⚡ | High NPS and willingness‑to‑pay among power users; tight retention 📊 | Niche professional tools for heavy‑use personas | Laser persona focus → high willingness to pay; measurable "aha" metrics |
| Notion: PMF Through Creator Community and Flexible Architecture | High — modular architecture and community features increase complexity | Invest in free tier, API, and creator community; ongoing moderation | Millions of users; 100k+ templates; multi‑use adoption and upgrade conversions 📊 | Platforms benefiting from modularity and creator ecosystems | Community‑driven growth; adaptability across many use cases |
| Shopify: PMF Through Platform Positioning and Merchant Pain Point Obsession | Moderate — build core e‑commerce stack and extendable app ecosystem | Founder‑led merchant validation; time to build network effects and apps | Merchant advocacy driving adoption; proven founder use case validation 📊 | Small businesses needing turnkey, brand‑owned commerce | All‑in‑one platform; app marketplace; merchant‑first positioning |
| Stripe: PMF Through Developer Experience and Removing Friction | High — robust infrastructure, compliance, and API design required | Engineering‑heavy; API‑first build; developer evangelism early on ⚡ | 7‑line integration to process payments; rapid developer adoption and high NPS 📊 | Developer‑centric payment integrations; startups needing fast payments | Best‑in‑class developer UX; simple pricing; near‑zero integration friction |
Your Turn: Go Find Your Own Product-Market Fit
I've walked you through the trenches with Slack, seen Airbnb’s gritty beginnings, and analyzed how companies like Superhuman and Stripe obsessively removed friction for their target users. Looking at these diverse product market fit examples, you might notice that the "eureka" moment is a myth. It's never one genius idea that magically works.
Instead, product-market fit looks more like a relentless, almost fanatical dedication to a small group of people and their very specific, painful problem. It's the unglamorous work. It's Brian Chesky and Joe Gebbia realizing their photos sucked and flying to New York with a camera. It’s Stewart Butterfield salvaging a failed video game to create a communication tool his own team couldn't live without.
The Common Threads of PMF
I think of finding product-market fit like tuning a radio. At first, all you hear is static. You have a vague idea of the station you want, but you don't know the exact frequency. So you turn the dial, bit by bit, listening intently for a clear signal. Each customer interview, each A/B test, each pricing experiment is a tiny turn of that dial.
Across all the product market fit examples we explored, a few core patterns emerge that act as your guide:
- Obsession Over Audience, Not Idea: Stripe didn’t just build a payment API; they built it for developers who were sick of clunky, soul-crushing documentation. Dollar Shave Club didn't just sell razors; they spoke directly to guys who felt ripped off by the big brands. You must fall in love with your customer’s problem, not your solution.
- Willingness to Do Unscalable Things: The founders of Airbnb didn’t write code to improve their listings; they became professional photographers. This manual, hands-on work gave them direct insight into their hosts' needs and produced an immediate, tangible improvement that scaled later. Your first 100 users might require an effort that feels unsustainable, and that’s often a sign you’re on the right track.
- The Power of Qualitative Signals: While metrics are crucial, the most powerful early signals are often emotional. When users describe your product as a "superpower" (Superhuman) or say they’d be "very disappointed" if it disappeared, you're hearing the sound of the market pulling something from you. Quantitative data tells you what is happening; qualitative feedback tells you why.
Actionable Next Steps for Midwest Founders
So, what do you do with this? As a founder in Chicago or anywhere in the Midwest, you’re grounded in a culture of hard work and genuine connection. Use that to your advantage. Forget about "blitzscaling" for a moment and focus on building something a small group of people truly loves.
- Define Your "Who" Narrowly: Don't build for "everyone." Build for a specific person. Notion initially gained traction with creators and tech startups. Superhuman focused on founders and executives drowning in email. Who is your specific user?
- Measure What Matters: Implement Rahul Vohra’s PMF engine. Ask your users that one critical question: "How would you feel if you could no longer use our product?" If you can't get over that 40% "very disappointed" threshold, you don’t have it yet.
- Talk to Humans: Get out of your building (or off Slack). Do what the Airbnb founders did. Go meet your customers where they are. Watch them use your product. Listen to their frustrations, not just with your tool, but with their entire workflow. The answers you seek are in their experiences, not in your analytics dashboard.
Finding your product-market fit is a journey of relentless iteration, deep empathy, and a humble willingness to be wrong. It's less about a single flash of brilliance and more about the persistent grind of listening, learning, and building. The path is challenging, but as these examples show, it's the only one that leads to creating something the world can't ignore.
You don't have to walk this path alone. If you're looking for a community of fellow founders in the trenches, sharing real stories and actionable advice on finding PMF, check out Chicago Brandstarters. We're a community built for kind builders who want to support each other on the journey from idea to impact. Find your people and build something meaningful at Chicago Brandstarters.







































